Returns & Exchanges
We want you to be 100% satisfied with your Specialized gear, which is why we offer a 30-day return policy on all equipment and apparel. If your new bike or component doesn't meet your performance expectations, we are here to help you find the right fit.
Initiate Your Return
Log into your account or visit our Order Status page to select the items you wish to return and generate a prepaid shipping label.
Pack Your Gear
Securely place the unused items in their original packaging, ensuring all tags are attached and any technical manuals are included.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup; your return shipping is covered for all eligible warranty and size exchanges.
Receive Your Refund
Once our technicians inspect the returned equipment at our distribution center, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing